YOUR ORDER
Q. Can I track my order?
You bet! Once you make a purchase you will receive an email with all of your purchase information, including a tracking link.
Q. How long will my order take to arrive?
A. Soon! We know how frustrating it can be to wait for an order and we geddit, you want to wear our support PRONTO. We will work as hard as we can to process your order
For Australian residents: 2-3 business days from shipping
For New Zealand residents: 5-7 business days from shipping
Q. Can I make any changes once I've made my order?
A. We all make mistakes. We understand if this is the case so send us an email at info@continuallwear.com.au as soon as you can so we can try our very best to accommodate those changes.
Unfortunately, we're unable to guarantee that we haven't eagerly packed and sent your order before that email comes through and in those instances, please refer to our returns and refunds policy.
SIZES
Q: How do I choose the right size for pregnancy supportwear?
A: At Continuall we provide a comprehensive sizing guide to help you choose the appropriate size for your pregnancy supportwear. It is essential to measure your hips accurately and refer to our size chart for guidance. Our supportwear is designed to accommodate your changing body shape throughout pregnancy.
WEARING OUR GO FOURTH PREGNANCY SUPPORTWEAR
Q: What is the benefit of wearing the Go Fourth pregnancy tight?
A: Pregnancy supportwear is designed to provide gentle support for your growing belly, lower back, and hips during pregnancy. It can help alleviate discomfort, improve proprioception, and promote better posture.
Q: When should I start wearing Go Fourth pregnancy tight?
A: As soon as you feel the need for extra support, which can vary for each individual. Many find it helpful during the second and third trimesters as you grow and may experience increased pressure and strain on your bodies.
Q: Can I wear the Go Fourth pregnancy tights all day?
A: Yes, our pregnancy tight is designed for all-day comfort. However, it's essential to listen to your body and take breaks as needed. We know you will love wearing them during the day but it is not recommended to sleep in them. If you experience any discomfort, it's advisable to consult with your healthcare provider.
WEARING OUR GO FOURTH POST PARTUM SUPPORTWEAR
Q: What is postpartum supportwear, and why is it beneficial?
A: Postpartum supportwear is designed to provide support and gentle compression to the abdomen, waist, and pelvic area after childbirth. It helps with postpartum recovery, promotes healing of the abdominal muscles, and provides comfort and support during the transition period.
Q: When should I start wearing the Go Fourth postpartum supportwear?
A: You can start wearing postpartum supportwear immediately after childbirth or as soon as you feel comfortable doing so. It can help provide gentle support to your healing body and aid in the recovery process.
HEALTH FUND REBATES
Q: Can i get a rebate with your supportwear?
Some private health insurers in Australia will provide a rebate to customers who purchase our go fourth postpartum tight, as they are considered a compression garment and listed as a class 1 medical device under therapeutic goods of Australia compression. To claim your rebate simply print the rebate form take this to your health care provider such as your MD or GP or specialist, and ask them to fill in the details and sign. The Provider Number must be supplied by the Health Care Professional. Once the form is completed, send the rebate letter and your invoice to your private health insurer. Please note - not all private health insurers/plans offer a rebate and we recommend talking to your fund/plan to see if it applies to you.
CARING FOR YOUR SUPPORTWEAR
Q: How do I care for my pregnancy and postpartum supportwear?
A: We recommend following the care instructions provided with each product. In general, our supportwear can be hand washed or machine washed on a gentle cycle with mild detergent. It's essential to air dry or follow to maintain the integrity of the fabric and the garment's effectiveness.
PURCHASING AND SHIPPING
Q. What payment methods do continuallwear.com.au accept?
A. All the big ones: Paypal, Afterpay, Apple pay. Credit cards.
Q. Do you ship internationally?
A. At this stage we are only shipping within Australia and New Zealand. But stay tuned! This may not be the case forever...
Q. What happens if a product is out of stock?
A. When you go to check out, you will be alerted that the product is out of stock. In the unlikely event, however, that you do process your order and we are unable to supply you with the product (s), we will notify you immediately, if not sooner, and you have the option to wait until the product is in stock, exchange for another product, or a total refund.
Q. Can I buy products in store?
A. At this stage all continuall products are only available online. We will also be selling within Osteopathic clinics soon and will notify you immediately when this happens, if not sooner.
RETURNS AND REFUNDS
Q: Can I return or exchange my supportwear if it doesn't fit?
A. We have a whole section for that! We understand that finding the right fit is crucial. Please refer to our Returns and Exchanges policy for detailed information on how to initiate a return or exchange.
Q. Can I purchase and E GIFT CARD?
A. Why yes you can! You can purchase an e-gift card in our shop 'supportwear section' and once purchased we will email your gift card (to the address you provide). If you would like to send an e-gift to a loved one (what better way to show your support by GIVING them support!), you can opt to send as gift when adding to cart, and simply add their email with a lovely message attached.
